Where can I learn more about trading?

There are many different ways to learn more about financial trading which can boost your chances of success. Kindly contact our team so we can devise a learning plan to suit your schedule. GMG offers one to one training, seminars, webinars, ebooks, and blogs therefore a learning plan can be tailored and customised to each and every individual traders needs.

What should I do if I forgot my username or password?

You can reset your login details by clicking on ‘Forgot Username / Password’

What is the spread?

The spread is the difference between the buy and sell price and is usually the transaction cost when placing a trade. When a trader buys at the market price, they are buying on the ‘ask’ price which is higher than the ‘bid’ price. Alternatively, when a trader sells at the market price, they are selling on the ‘bid’ price which is lower than the ‘ask’ price. The difference between the two prices is the ‘spread’. To see an example of GMG’s industry leading spreads click here.  You will also see spread examples and calculations of spread transaction cost featured on this page .

What is the leverage on my account?

It is typically 100:1, you can login to Client Portal to request change in the leverage. If you have an special request to change the leverage on your account you can contact us directly .

Link to contact us page

How do I login?

After downloading the MT4 platform, follow these steps to log in to MT4:

  1. Click “File” -> “Log Into Trade Account”
  2. Within the login window, uncheck the box “Save Account Information”
  3. Confirm the correct server for your Live or Demo account -> select the server from the drop down menu.
  4. Enter your account number in the Login box.
  5. Enter your password.

What is Straight Through Processing or No Dealing Desk execution?

Please click here  for an explanation of Straight Through Processing or No Dealing Desk execution.

What is my login number and password?

It’s best to check your introductory email for your specific account number in regards to your new application. The password is the one that was selected on the original application. To reset your password, please click here .

If you can not find the email, please send us an email to ops@gmgmarkets.com

Link to reset password

How much margin is needed for a trade?

It is about 1% of the notional position size. For example if you place on MT4 a 0.10 EUR/USD position size and the pair is trading at 1.2000. The notional volume of this position is calculated as follows: 10,000 X 1,2000 = $12,000USD. Then $12,000 X 1% = $120 USD is the margin required for this position. It varies depending on each currency pairs, MT4 does the calculation for you, you can check how much margin is required on the margin field on your open positions within the terminal window on MT4.

How do I open an account?

You can open an account by completing a new application  which should only take 5-10 minutes.

Link to open application page

How do I make a deposit on my account?

Please login to the Client Portal  with your live account username and password, then click “Deposit Funds”. (For clients who have filled out the online application but have not received an account username, please deposit funds here.  A username will be provided after the initial deposit is processed.)

The available funding options and deposit time frames are:

Credit or Debit Card:

Approximately one business day, often less to process into your trading account.

Bank Wires (SWIFT, CHAPS, BACS, SEPA):

Approximately one to two business days (domestic) and three to five business days (international), often less, to arrive and process into your trading account.

Paper Cheque:

Approximately five to ten business days after receipt to clear and process into your trading account.

Please note the time frames above are approximate. While not common, in some cases, delays in processing may occur in some instances as GMG does not exhibit control over the entire funding process. All GBP cheques must be drawn on a GBP denominated UK bank account, and USD cheques must be drawn on a USD denominated bank US bank account. Cheques drawn in a currency other than GBP or USD will be returned to the remitter. Please note that GMG is not responsible for any lost cheques.

Credit or debit card can be the fastest and easiest method to deposit funds online. If your deposit exceeds $10,000 or equivalent, the fastest and easiest method to deposit funds is by bank wire.

The minimum deposit for use of our online credit card or debit card system is $50. The maximum credit or debit card deposit is $10,000 or the equivalent per calendar month and the maximum ACH deposit is $50,000 per calendar month.

There are no administrative fees from GMG to deposit funds.

Add link to Client Portal Bottom

Add link to Deposit Instructions

How do I log into MT4 for the 1st time?

After downloading the MT4 platform, log in to start trading

  1. Click “File” -> “Log In Trade Account”
  2. Within the login window, uncheck the box “Save Account Information”
  3. Confirm the correct server for your Live or Demo account -> select the server from the drop down menu.
  4. Enter your account number in the Login box
  5. Enter your password
  6. Check the box “Save Account Information”
  7. Press Login.

How do I download MT4 on my mobile?

Please download the MetaTrader 4 mobile application  . Once downloaded open the application and click on ‘Login to an existing account’. Search for ‘GlobalMarketsGroup-USDDemo01’ for a demo account or ‘GlobalMarketsGroup-USDLive01’ for a live account and click the relevant option. Enter the MT4 username and password to login. You also have the option to ‘Save password’ which is recommended for speedier future login access.

Link to MT4 app here

Here is the link: http://www.metaquotes.net/en/metatrader4/mobile_trading

How do I download MT4 on my desktop?

Download MetaTrader 4 for Windows

DOWNLOAD METATRADER 4

SELF-EXTRACTING EXE FILE (418 KB)

  1. Launch the MT4 installation file, choose your preferred language and select ‘Next’.
  2. Check the box to agree to the terms and conditions and select ‘Next’.
  3. Continue to select ‘Next’ until the platform begins to install. Once the platform has finished installing, you will be able to launch the platform and login to your MT4 account *

*Windows Vista Users do the following:

  • Right click on the MT4 icon on your desktop
  • Select Properties
  • Go to the Compatibility tab
  • Check the box next to Run as an Administrator

Add exe file… GMG